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PLAB 2 Mock test feedback:: Angry Patient: Mislabelled Blood Sample on Telephone
Handling a blood test error over the phone: learn empathy, candour, and patient-centred management for PLAB 2 success.
examiner mla
Aug 166 min read
PUID: 55 || PLAB 2 Mock :: Angry Patient: Mislabelled Blood Sample Over Telephone
Master the angry patient station: how to de-escalate, apologize, and manage pre-op errors with empathy in PLAB 2.
examiner mla
Aug 162 min read
Angry Parent Complaining About Premature Baby’s Care
Manage angry parents by acknowledging concerns, apologizing, and ensuring immediate care for premature babies to prevent infection risks.
Ann Augustin
Oct 3, 20242 min read
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