📞 Phone Triage in Type 2 DM with Lethargy: Could it Be DKA, HHS, MALA, or Silent MI? PLAB 2
- Ann Augustin
- Jun 3
- 4 min read
Updated: Oct 19
When a patient with Type 2 Diabetes on metformin only calls and says they're “very tired,” don’t dismiss it. Lethargy could signal a life-threatening complication such as:
Metformin-Associated Lactic Acidosis (MALA)
Hyperosmolar Hyperglycemic State (HHS)
Silent Myocardial Infarction (MI)
Diabetic Ketoacidosis (DKA) (rare in T2DM but still possible)
🚨 Common Theme: These Are All Medical Emergencies
And the faster we identify them — even over the phone — the better the outcome.
⚠️ Step 1: Risk Factors That May Precipitate Each Condition
Condition | Risk Factors |
MALA (Metformin-Associated Lactic Acidosis) | 🔹 Acute kidney injury (e.g., dehydration, NSAIDs) 🔹 Sepsis or recent infections 🔹 Liver disease or alcohol use 🔹 Surgery or hypoxia 🔹 Recent contrast imaging (CT/MRI with dye) |
HHS (Hyperosmolar Hyperglycemic State) | 🔹 Missed medications 🔹 Infections (UTI, pneumonia) 🔹 Stroke, MI, trauma 🔹 Diuretic or steroid use 🔹 Long-standing uncontrolled T2DM |
Silent MI | 🔹 Diabetes (autonomic neuropathy) 🔹 Hypertension, dyslipidemia 🔹 Smoking history 🔹 Older age 🔹 Family history of IHD |
DKA (usually occurs in T1DM) | 🔹 Severe infections 🔹 Starvation or vomiting 🔹 Undiagnosed T1DM 🔹 SGLT2 inhibitor use 🔹 Major surgery or trauma |
Risk Factors:
MALA: AKI, sepsis, liver disease, alcohol, contrast scans, hypoxia
HHS: Missed meds, infections, steroids, long-standing uncontrolled T2DM
Silent MI: Autonomic neuropathy, hypertension, dyslipidemia, family history
DKA: Vomiting, starvation, SGLT2i use, major illness/surgery
🧠 Other drugs to ask about:
ACE inhibitors / ARBs → worsen renal perfusion
Diuretics → contribute to dehydration
Metformin → safe unless renal function is impaired
Contrast agents → may trigger AKI and MALA
Ask the patient:
“Have you taken any painkillers like ibuprofen or diclofenac?”
“Any recent scans with dye, or medicines for blood pressure or fluid retention?”
✅ If NSAID use is suspected:“NSAIDs can reduce kidney function, especially if you're dehydrated or unwell. This can worsen how your diabetes medications affect your body. We need to check this urgently.”
📋 Step 2: Structured Telephone Questions to Ask
🔍 A. Symptom Exploration
When did the tiredness start? Is it worsening?
Any vomiting, diarrhea, or chest pain?
Any deep or fast breathing?
Have you urinated today? Is it less than usual?
Are you feeling drowsy, confused, or faint?
Any fever or signs of infection recently?
💊 B. Medication & Medical History
Are you still taking metformin?
Are you on SGLT2 inhibitors (like empagliflozin)?
Any known kidney, liver, or heart issues?
Any recent hospital visits, contrast scans, or missed meals?
🧠 Step 3: Understand the Likely Diagnosis Based on Clues
Condition | Breathing | Vomiting | Mental State | Chest Pain | Others | |
MALA | Deep, rapid | Yes | Confusion, lethargy | Rare | Unwell and increased glucose | |
HHS | Sometimes deep | Sometimes | Drowsy, very lethargic | Possible | Altered Mental Status. Polyuria/Polydipsia | |
Silent MI | New or worsening shortness of breath. | Rare | Weakness, vague malaise | Mild or no pain | Nausea or Indigestion, Cold, clammy | |
DKA | Kussmaul breathing | Yes | Drowsy/confused | Rare | Lethargy, confusion, abdominal pain |
🎯 Note: DKA is less likely in metformin-only patients, but possible in severe illness, or SGLT2i users.
📞 Step 4: What to Say to the Patient
A. Urgent Advice
“I’m concerned your symptoms could indicate a serious medical condition related to your diabetes or heart. Please go to the emergency department immediately — or I can help arrange an ambulance for you.”
B. Clear Instructions
Stop metformin for now.
Avoid eating or drinking until reviewed.
Lie down flat or in recovery position if vomiting.
Ensure someone stays with them.
🏥 Step 5: What Will Be Done at Hospital
Condition | Tests | Treatment |
MALA | ABG, lactate, renal function | IV fluids, bicarbonate, dialysis if severe |
HHS | Glucose, osmolality, U&Es | IV fluids, low-dose insulin, potassium |
Silent MI | ECG, troponins, BP | Antiplatelets, oxygen, ECG monitoring |
DKA | Glucose, ketones, pH | IV insulin, fluids, electrolyte correction |
📌 Summary: Triage Pearls
🟠 MALA → Look for vomiting, acidosis, confusion in a metformin user
🔵 HHS → Profound dehydration and altered sensorium in T2DM
🔴 Silent MI → Always consider in diabetics with unexplained fatigue
⚠️ DKA → Still possible in atypical T2DM (e.g., SGLT2i use)
❗ NSAIDs and nephrotoxic drugs can precipitate all of the above — always ask about recent use
📞 Over the phone, don’t waste time differentiating too much — they all require urgent hospital care.
🧠 OSCE/Exam Tip:
If you suspect any of these on a phone consultation:
Escalate confidently:
“I’m worried about a potentially serious complication. Please seek urgent care immediately.”
Safety-net clearly:
“Don’t take any further medication or food. Stay lying down and make sure someone is with you until help arrives.”
🧠 Other Differential Diagnoses for Lethargy in a Patient with Type 2 Diabetes on Metformin
⚠️ Medical Emergencies to Rule Out First:
✅ MALA – Metformin + infection, dehydration, or renal impairment
✅ DKA – Often in insulin-dependent or SGLT2i users, especially with vomiting
✅ Silent MI – Common in diabetics with autonomic neuropathy
🩺 Other Important but Less Urgent Possibilities:
🩸 1. Hypoglycemia
Especially if the patient is on sulfonylureas or insulin
Symptoms: Sweating, confusion, irritability, shakiness
Check: “Have you eaten today?” “Did you take your medication before food?”
🧠 2. Electrolyte Imbalance
Causes: Dehydration, diuretics, vomiting, kidney disease
May cause: Muscle weakness, fatigue, altered mental state
🦠 3. Infection (e.g., UTI, pneumonia)
Often subtle in diabetics
Ask: “Any fever, cough, pain on urination, abdominal discomfort?”
🌡️ 4. Hypothyroidism
Fatigue, weight gain, cold intolerance, dry skin
Can be slowly progressive
Consider if symptoms are chronic
🧬 5. Anemia
Especially in those with chronic kidney disease or GI bleeding
Ask about: Pallor, dizziness, heavy periods (in women), black stools
💊 6. Medication Side Effects
Not just metformin — beta-blockers, antihistamines, sedatives, etc.
Review recent medication changes
🧠 7. Depression or Mental Health Issues
Common in chronic illness
Ask gently: “How have you been feeling emotionally?” or “Any trouble sleeping or enjoying things?”
🧽 8. Chronic Kidney Disease (CKD) Progression
Common in diabetics
Early signs: Fatigue, nausea, poor appetite, swelling
Metformin accumulation can worsen fatigue if GFR is low
🔋 9. Poor Sleep / Obstructive Sleep Apnea
Very common in overweight diabetics
Clues: Daytime sleepiness, loud snoring, morning headaches
📚 References




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