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Handling the Heat: A PLAB 2 Guide to Managing Angry Patients When Disclosing a Misdiagnosis
Learning to handle high-stake PLAB 2 scenarios with angry patients by learning how to disclose misdiagnoses with empathy and professionalism
Ann Augustin
Nov 6, 20242 min read
Angry Parent Complaining About Premature Baby’s Care
Manage angry parents by acknowledging concerns, apologizing, and ensuring immediate care for premature babies to prevent infection risks.
Ann Augustin
Oct 3, 20242 min read
Medical Errors: A Guide to Compassionate Disclosure and Conflict Resolution
Learn how to disclose medical errors, manage patient anger, and maintain trust with effective communication and empathy in high-pressure.
Ann Augustin
Sep 5, 20242 min read
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