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Handling the Heat: A PLAB 2 Guide to Managing Angry Patients When Disclosing a Misdiagnosis
Learning to handle high-stake PLAB 2 scenarios with angry patients by learning how to disclose misdiagnoses with empathy and professionalism
Ann Augustin
Nov 6, 20242 min read
Angry Parent Complaining About Premature Baby’s Care
Manage angry parents by acknowledging concerns, apologizing, and ensuring immediate care for premature babies to prevent infection risks.
Ann Augustin
Oct 3, 20242 min read
A Compassionate Approach to Breaking Bad News in Healthcare
A guide for healthcare professionals to effectively deliver bad news using the Spikes and EVE protocols with empathy and clarity.
Ann Augustin
Aug 18, 20243 min read
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